I wrote about the death of the LGG4 previously on the blog. After writing the post I messaged LG to double check if the phone was under warranty. I was over the moon to hear that it was infact still under warranty and a repair was quickly booked in by Ben from LG’s customer service. The phone was collected on the 3rd of February and taken away by DPD
I have had to borrow a phone so I can still contact people and I wont lie, it is absolutely driving me insane! I miss my daily selfies with Izzy, actually recieving notifications, being able to use the internet without waiting 6 months for a single page to load.. oh and it turns itself off and on about 30 times a day. Rather helpful.. not!
I received an email on the 6th titled ‘Repair to ASC’ but the rest of the email didn’t translate to much, I recieved another one of these email’s on the 12th and began to wonder when/if the phone was coming back and messaged LG again and was asked to forward the email’s I had recieved on the 15th as several other customer’s said the same thing. I got an automated response on the 16th to say they had received my forwarded emails and then heard nothing until the 20th when I recieved a text message from LG letting me know DPD will be delivering my parcel by the 23rd!!
I was so damn relieved after having to put up with the tiny Samsung Young I had borrowed for over a month that restarts, doesn’t give notifications, rejects the SD card and is generally slower than me first thing in the morning! I couldn’t wait until the 23rd and was so happy when I got a text giving me an hours window for the delivery.
I spent a while checking out the window for a DPD van and when I finally saw it arrived I may have squeeled and bounced a bit, even Izzy get excited and we bounced down the hall to wait for the buzzer where a bit more bouncing happened. Yes I did end up hurting myself as I forgot my balance is so off lately but I am a bit of a geek and get over excited haha!
As soon as I got my lovely phone back I plugged it straight in to charge and got it booted up, instantly relieved to see it worked and turned on..YAY!!! I read the slip inside which stated the mains board had been faulty and had been replaced. I’m so happy it was under warranty and I was able to get it repaired and cant wait to get back into blogging properly (it’s much easier to do EVERYTHING on the G4) and get chatting with other blogs too!