Canon Ixus 285HS Transferring Images With Windows 10

Canon Ixus 285HS Transferring Images With Windows 10 seems to be a common issue users face. When I first started using my Canon Ixus 285HS I was so pleased with it. It has wi-fi connectivity & couldn’t wait to use it with my Microsoft Surface Pro 3. After several searches online for a solution, I eventually gave up & found an old memory card reader instead. This worked just fine for the last two months…

Canon Ixus 285HS

Memory Card Reader

As some of my readers may know, I’ve had a pretty rough time lately with lots of big & small things going wrong. No surprise then that my memory card reader suddenly decided it didn’t want to work at all. Admittedly the reader is older than Izzy but it led to me having quite a strop. I don’t have the correct USB lead as the camera came without one. The Mr tried to help out pointing me to several articles that seemed likely to work but with no luck. Plenty of advice about setting it up in the network & sharing centre but nothing worked at all.

Have You Turned It Off & On Again?

Several times I tried turning the camera on & off, connecting & reconnecting to the Surface. It all looked set up as it had before but still unable to transfer images! I tried completely uninstalled and then re-installed the Canon Utilities software on the surface too, disconnecting & connecting the camera, failing each time. There was nothing else in the PDF Manual on Canon’s site either. I started getting so frustrated I simply worked through every connectivity setting on the Surface in the hope something, anything would work.

A Solution At Last!

Eventually, I worked out that simply connecting the camera with the software installed doesn’t work at all on Windows 10. UNLESS you also add your camera as a Bluetooth Device! I was shocked relieved when the Ixus 285HS suddenly connected and I could import all my photo’s at last! I double checked back through all the articles & guides we had found & not once did we find this mentioned anywhere!

Canon Ixus 285HS Transferring Images With Windows 10

Canon Ixus 285HS Transferring Images With Windows 10

If you are having the same issue with your Canon Ixus 285HS transferring images with Windows 10 then it is a very simple fix! (Once you know how haha!) Go into your Windows 10 Control panel, Bluetooth Devices & add a device. It doesn’t show you an option for a camera so I clicked on ‘Everything else’ which worked just fine. Make sure your camera connectivity is turned on & the software is installed too & it should automatically pop up asking if you want to transfer all the images from your Canon Ixus 285HS to your photo’s.

It may seem like such a simple, logical explanation but having seen forum after forum full of users facing the same issue, it obviously gets missed from time to time. I have to admit I am really relieved I finally found how to transfer images to my surface via wi-fi. It saves me from having to take the memory card out each time & keeps my only USB port free too. Hopefully, this post helps out someone else who is struggling with their Canon Ixus 285HS transferring images with Windows 10 too!

Have you had this issue?

DIY Daddy


    Glad you found a solution. I will certainly bookmark this very helpful info in case I know of someone who is struggling with the same issue. #thatfridaylinky

    Veronica Lee | 6 years ago Reply

    It amazes me how much is left out of instructions manuals these days. Handy info for if I ever get one 😀 #thatfridaylinky Aan herbert recently posted...Fathers Day Giveaway With PhotogemMy Profile

    Aan herbert | 6 years ago Reply

      Closest I found was a forum post basically saying it's not designed to connect to windows 10.. Ha!

      RelentlesslyPurple | 6 years ago Reply

    This is fab I love it Thank you for linking to #Thatfridaylinky please come back next week Nige recently posted...The Sun Has Arrived Finally: My Sunday PhotoMy Profile

    Nige | 6 years ago Reply

    Well done for finally finding a solution, I may have thrown it at the wall in frustration. Well done for sharing your solution with others too as I'm sure there are A LOT of people having the same problem. Thank you for joining the #FamilyFunLinky x

    Alana - Burnished Chaos | 6 years ago Reply

    Thank you SO SO SO SO much!!
    I have been trying to connect my new IXUS to my PC for an hour, the Canon website was useless as it just says to refer to the instruction manual which only covers basic videop and photos! The other part of the website only covers win 8. I don’t have a card reader either (I assumed it would be a normal micro USB… NOPE!!)

    This is such an obscure way around it, but thank you a million times!

    Jenx | 6 years ago Reply

      I am so glad my post has helped! It frustrated me so much that I was so determined to find a way 😊 Thanks for commenting, it's always lovely to hear a post has beeb useful.

      RelentlesslyPurple | 6 years ago Reply

    This is a great hack and still works. Thanks for finding it out, you are a gem Nick recently posted...Fix Video TDR Failure Blue Screen Windows 10My Profile

    Nick | 3 years ago Reply

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